Get in touch

Contact

Questions before you buy, or help with an order — a real person replies.

Questions before you buy, or a problem with an order? Get in touch — we aim to reply within one business day.

Email

pawaisle@gmail.com

Response times

We answer emails Monday to Friday. Messages sent over a weekend or public holiday are picked up the next business day.

What to include

If you're writing about an existing order, include your order number — it's in your confirmation email and it saves us both a round trip. If something arrived damaged, attach photos and we can usually resolve it in one reply.

Before you write

Our FAQ covers the most common questions — delivery times, tracking, returns, and product sizing. If your question is there, you'll get an answer faster than waiting on us.

Send us a message